Frequently Asked Questions

I only need to recover one folder of files from the drive is it any cheaper?
• Not usually, unfortunately the same work has to be done to recover 5 files or the entire contents of the drive.
We do ask that clients provide a list of the most important files required, this makes it easier in the case of rapidly deteriorating media to get the most important data before it fails completely.
On very rare occasions with hard drive recovery there is the case where only one set of replacement heads is required and the price will be adjusted to suit.